CHERYL A. CATES - NEW CLIENT INFORMATION

This information sheet is to help with any questions you might have about having me, Cheryl Cates, as your handler. I began showing dogs at the age of 10. At this time I showed in Junior Handling and my own dogs which were Boxers. At 11, 1 went to work as a Handler's Assistant. I worked as an assistant, and many years as a licensed assistant, until I was 21 years old. I worked for 3 top handlers on the West Coast, and traveled to shows all over the United States. In 1976 1 became a Licensed Handler, and have been in business since that time.

I travel to the shows in a 60 ft. long rig, which consists of a 2 1/2 ton International truck and a 30 foot Airstream trailer. All dogs are carried in crates and have water provided to them at all times. At the shows I have anywhere from one to three assistants to help with the preparation, care, feeding, medicating, exercising, and showing of the dogs. At home between shows, I prefer that dogs go home to their owners. I do however, keep dogs between shows, and keep dogs for owners who live too far away to have their dogs home each week. Dogs that live with me, either temporarily or on a more permanent basis, are crated at night and are out in yards during the day. When I am on a circuit, it is impossible for me to call every client, every day. When I arrive home I will be available by phone or e-mail to advise how your dog has done. If you do not hear, that means your dog is fine and it did not win. In the event of an illness your dog would be treated as one of my own and you would be notified immediately. Clients that live in areas that are a long driving distance from me are met to facilitate receiving their dogs to show.

When your dog is shown by me, you can expect that I will make every attempt to show the animal myself. Sometimes however this is not possible due to scheduling conflicts. I try to be as fair as I can about seeing that no one dog is missed repeatedly. Basically, I have a Number One Specials dog who is never missed. After that, the Specials and class dogs who are shown on a regular basis are next in line, with occasional Specials and class animals following that. Class animals are shown in the Winners Class first; to who is being shown on a regular basis, and second; to those that are shown on a limited basis. Dogs that are shown on a limited basis are rotated in the Winners Class to insure that each one has a chance. This decision is mine, based on many factors which include number of times shown, the judge for the day, who is available as a back up handler, etc. In the event of a conflict, the client's input, if any, is always considered.

Monday is my day off, and I do not take calls then. If it is an emergency, please call, and I or someone will get back to you. If not, you can figure out from my schedule, which is availabe on my web site, when I will be most accessible at home. Tuesdays and Wednesdays are usually the best days to reach me, between 8 and 9 in the morning and between 8 and 9 at night. I am extremely busy, not that I am complaining, and it is sometimes impossible to return calls on the day they are received; or even in the next couple of days. I try to return all calls personally, but sometimes it takes a while. I always get back to everyone before closing dates for shows which they are interested in. If possible, it is helpful to leave what your question is on the answering machine, then if I cannot call you back personally I can have someone do it for me. With the advent of the computer age I am most accessible by email. You can check on my schedule to see when I am home, and email me any time! If a reasonable length of time has transpired and I have not made contact, please either call or email me again. Occasionally, for many reasons, a message is missed.

Billing is done monthly for dogs shown on a regular basis. Clients who have dogs shown on a limited basis are requested to pay on a per show basis, with a monthly accounting being sent at the end of each month. A deposit is required on all new dogs, with circuits payable 1/2 in advance. I do not make entries, but will be responsible for phoning them in when an account has been set up in advance by the client.

Hope this answers some, if not all, of your questions! I am always willing to discuss any matter with my clients, so feel free to ask if you do not know or are unsure.


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